Welcome to MurtazaGroup.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding. If you do not agree to these terms, please refrain from using our website.

1. Introduction

MurtazaGroup.com provides high-quality, customizable products made from leather, Lycra, cotton, synthetic leather, and similar raw materials. The following terms and conditions govern your use of our website, services, and the products we offer. These terms are designed to ensure transparency, trust, and a seamless experience for all our customers across the globe.

6. No-Return Policy

Due to the customized nature of our products, MurtazaGroup.com does not offer returns on any bulk orders. However, if you receive damaged or defective items, please contact us immediately to discuss possible solutions, including replacement or repair.

2. User Obligations

By using this website, you agree to:

  • Provide accurate and complete information when placing an order or registering an account.
  • Abide by all applicable local, national, and international laws.
  • Not use the website for any illegal or unauthorized purpose.
  • Respect our intellectual property rights and the rights of others.

7. Sample Costs Policy

Ordering a sample is highly recommended to ensure the product meets your specifications before placing a bulk order. The cost of the sample, along with shipping, is non-refundable. The production of samples can take up to several weeks, so please plan ahead.

3. Product Orders and Customization

MurtazaGroup.com specializes in custom-made goods. When placing an order:

  • You must provide detailed specifications for product customization, including logos, designs, and material preferences.
  • Samples can be ordered at an additional cost, which is non-refundable.
  • Bulk orders will only commence after the approval of the sample product.
  • All payments must be made in advance, and no refunds will be provided for bulk orders once production begins.

8. Intellectual Property Rights

All designs, logos, and branding provided to us for product customization remain the intellectual property of the customer. However, MurtazaGroup.com reserves the right to use non-branded images of completed products for promotional purposes, unless otherwise requested by the customer.

4. Payments and Fees

We accept a variety of payment methods, including ACH, wire transfer, funds transfer, company/cashier’s checks, and money orders (USA only). All payments must be received in full before production begins. International customers may be subject to currency conversion fees and any additional taxes or duties upon import.

9. Limitation of Liability

MurtazaGroup.com is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the products purchased from it. This includes any delays in production or delivery due to unforeseen circumstances or force majeure events.

5. Shipping and Delivery

We offer international shipping. Shipping costs will be calculated based on the delivery location and the size of the order. Delivery times may vary depending on your location and the complexity of the customization. Customers are responsible for any customs duties or import taxes in their country.

10. Google Login Integration Terms

By using the Google login option provided on our website, you agree to the following terms:

Authorization

You authorize MurtazaGroup.com to access certain information from your Google account, including but not limited to your basic profile information, email address, and any other information that you have made publicly accessible on your Google account.

Data Usage

We may use the information obtained from your Google account to create and manage your account on MurtazaGroup.com, personalize your experience, and communicate with you as per our Privacy Policy.

Third-Party Services

You understand and acknowledge that the Google login option is provided by Google LLC and is subject to Google’s Terms of Service and Privacy Policy.

Responsibility

You are solely responsible for maintaining the confidentiality and security of your Google account credentials. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Liability

MurtazaGroup.com shall not be liable for any loss or damage arising from your use of the Google login option, including but not limited to any unauthorized access to your Google account.

Termination

We reserve the right to suspend or terminate your access to the Google login option at any time without prior notice if we suspect any violation of these terms or our website’s terms and conditions.

Updates

These terms are subject to change without prior notice. It is your responsibility to review these terms periodically for any updates or changes.

By using the Google login option on our website, you acknowledge that you have read, understood, and agree to be bound by these terms.

11. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using MurtazaGroup.com, you agree to the practices outlined in our Privacy Policy.

12. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Florida.

13. Updates to Terms

MurtazaGroup.com reserves the right to update or modify these terms and conditions at any time without prior notice. We encourage users to review these terms periodically for any changes.

Sample Credit Terms and Conditions

  1. Eligibility: This offer is extended to all customers who purchase a sample and are eligible to receive 100% credit of the sample cost on the first invoice meeting the minimum quantity requirements within 60 days of sample receipt. This offer is valid for each sample purchased and paid in full.
  2. Credit Process: The cost of the sample will be credited toward the first invoice if the order meets the minimum quantity requirements and is made within 60 days from the sample receipt date.
  3. Multiple Samples: If multiple samples are purchased, each sample cost is eligible for credit if those sample articles are ordered meeting the minimum quantity requirements.
  4. Shipping Costs: Shipping costs associated with the sample are not refundable.
  5. Forfeiture: The cost of the sample will be forfeited after 60 days from the sample receipt date, verified by the carrier’s delivery date.
  6. Non-Transferable: This offer is non-transferable and has no cash value.
  7. Redemption Limit: The offer is valid for one offer per customer per sample.
  8. Offer Validity: The expiration date is 60 days after receipt of the sample goods.
  9. Modifications and Termination: We reserve the right to modify or terminate this offer at any time without prior notice.
  10. Liability: We are not liable for any direct, indirect, incidental, or consequential damages arising from or in connection with this offer.